FAQ
Frequently Asked Questions
What medical equipment does Biomagna supply in the UAE?
Biomagna supplies monitoring devices, respiratory and oxygen equipment, mobility aids (wheelchairs, walkers, rollators), hospital beds and medical beds for home use, and accessories. We serve businesses and individual home customers across the UAE.
How can I choose the right wheelchair or mobility equipment?
The right choice depends on the user's weight, size, travel needs, and how often the equipment will be used. Contact our team on WhatsApp or through our online store, and we can help recommend the right model based on your specific needs and budget.
Can I rent a wheelchair or medical equipment instead of buying?
Yes. Wheelchairs and other equipment can be rented. Contact us on WhatsApp for rental terms and availability.
Do you supply both businesses and individual home customers?
Yes. We work with businesses on equipment supply, while also serving individual families directly through our online store and WhatsApp ordering.
Do you provide installation and technical support, or just delivery?
Beyond delivery, contact us on WhatsApp to ask about installation and technical support options for the product you are considering.
What areas in the UAE do you deliver to?
We deliver across all seven Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery timing is confirmed on WhatsApp.
How do I get pricing or a bulk quote for my business?
Contact us directly via WhatsApp or our online quote request form. We provide tailored pricing for bulk and business orders separately from individual retail pricing.
What warranty is available?
Warranty details are confirmed on WhatsApp for each product.
Do you repair or service medical equipment you didn't sell us?
Contact our team with your equipment details and we can advise whether we're able to assist with servicing, maintenance, or spare parts, depending on the product and brand.
Can I buy oxygen concentrators or CPAP/BiPAP machines directly online?
We carry 5L and 10L stationary oxygen concentrators and portable pulse-dose models, available through our online store with delivery across the UAE. We don't currently stock CPAP or BiPAP machines — message us on WhatsApp if you need one and we can advise on availability.
What should I consider before buying medical equipment for home use?
A few things matter more than the price tag: how often the equipment will actually be used, whether it needs to travel with the person (car, flights, hotels), the specific weight or support requirements, and whether you'll need help with setup or ongoing maintenance. It's also worth checking how batteries, spare parts, and repairs are handled, since they come up eventually with most medical equipment. If you're unsure what fits your situation, our team can walk through it with you on WhatsApp before you order.
How do I contact Biomagna for questions not answered here?
The fastest way to reach us is via WhatsApp, where our team can answer product questions, provide quotes, and help with orders. You can also browse our full catalog at store.biomagnamed.com.
Still have questions? Message us on WhatsApp.